Privacy Policy

Effective date: September 15, 2026

Agency SMS Gateway (“ASG”) is operated by Blue Sky AI Automation. This Privacy Policy explains the types of information we may process when you visit the website, contact us, create an account, connect a device or integration, or use ASG.

1. Information you provide

We may receive your name, agency/company name, email, phone number, website, billing/contact details, support messages, GHL location information, device needs, messaging-volume estimates, onboarding information, and other details you submit.

2. Service and device information

To operate and support the service, ASG and its infrastructure providers may process device identifiers, mobile numbers, connection status, carrier/SIM information, GHL integration identifiers, message status events, delivery logs, API/webhook events, IP addresses, timestamps, and diagnostic information.

3. Message and knowledge-base content

The service may process SMS content, inbound replies, templates, contact data, uploaded knowledge-base documents, custom variables, and AI-related inputs/outputs when those features are used. This processing is necessary to route messages, provide automation, troubleshoot service, and deliver the features you enable.

4. Website and analytics data

We may collect standard website information such as browser type, pages visited, referral information, approximate location derived from IP, and usage events through hosting, security, and analytics tools.

5. How we use information

• Provide, secure, troubleshoot, and improve ASG.
• Connect devices and supported integrations.
• Route messages and status events.
• Respond to inquiries, onboarding, and support requests.
• Manage billing, subscriptions, fraud prevention, and account security.
• Monitor misuse, opt-outs, complaints, and platform risk.
• Communicate service updates and, where permitted, relevant marketing.

6. Service providers and third parties

We may use hosting, infrastructure, analytics, email, payment, CRM, support, AI, device/software, GoHighLevel, and other providers. Those companies may process data as needed to provide their services. Carrier and GHL processing may also be governed by their own terms and privacy policies.

7. We do not sell personal information

ASG does not sell personal information to data brokers for money. We may disclose information to service providers, legal authorities when required, or parties involved in a legitimate business transaction, subject to applicable law.

8. Retention

We retain information for as long as reasonably necessary to operate the service, maintain security and support records, meet legal/accounting obligations, resolve disputes, and enforce agreements. Retention can vary by data type and provider.

9. Security

We use reasonable administrative, technical, and organizational safeguards. The underlying platform supports security controls including account authentication and encrypted device/platform communications. No internet or mobile system can be guaranteed 100% secure.

10. Your choices

You may opt out of marketing messages, update account details, and request information about personal data we hold, subject to identity verification and applicable legal exceptions. Agencies are responsible for handling their own clients' and message recipients' privacy requests where the agency controls that data.

11. Children's data

ASG is a business service and is not intended for children.

12. Changes

We may update this policy as our services and providers change. The effective date at the top identifies the current version.

13. Contact

Privacy questions may be sent to hello@agencysmsgateway.com.